Hi @McLaren, pretty sure that is not correct, there is no phone support for issues but you can normally pay with *611. Suspect that it isn't working right now due to the same issue that is plaguing self serve.
@McLaren wrote:
There's no phone support so you have to do it online. Just go to add payment and change the drop down to payment voucher. Or the system maintenance may have something to do With it. Just wait until it is resolved
