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Can't activate a SIM card

southpaw
Great Neighbour / Super Voisin

I bought a second sim card and set up a login with a separate email.  I have since received the new sim card, tried to activate it, but I don't know if this new Eversafe login isn't working right, but it sends me on a futile and endless loop.  I log in, it sends a code to my email, I type it in, I select 'Continue Activation,' then I end up back at a login, where now it does not recognize my login credentials.  I am completely stuck and don't know what to do.

3 REPLIES 3

Gotcha. Each device needs it's own separate email. Follow the link below on how to set up a new account. Also, when and if you need to access the other account, use a different browser. This site is known to have cache issues and will mix account information up where it will lock you out.

southpaw
Great Neighbour / Super Voisin

I need a second account.  I have 2 devices.

JRod
Deputy Mayor / Adjoint au Maire

@southpaw 

If you are trying to set up a second account I’d highly recommend downloading the app and going through the entire process there. Start by selecting a plan, then try and login to the account you created previously. 

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