Can't activate SIM card. Keep getting website error message.

[DayleM]

I got my SIM card in the mail, and I'm trying to activate it online. I got to the step where I'm putting in the info to port my old number, and I get an error message that says Oops this page is unavailable or down for maintenance. Chatbot says there's no scheduled maintenance. 

[BKNS27]

@DayleM 

It is still down at midnight so try activating your SIM after 6:00am EST.

It should be running then.

[computergeek541]

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@DayleM wrote:

I got my SIM card in the mail, and I'm trying to activate it online. I got to the step where I'm putting in the info to port my old number, and I get an error message that says Oops this page is unavailable or down for maintenance. Chatbot says there's no scheduled maintenance. 

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As you have suspected the activation page is down.  All you can do is wait until later to activate.