Can't Login

[catgrey]

Hello,

I wanted to go login and update my credit card info, but apparently the site is unavailable/down for maintenance the moment I enter my email and password? I've already tried another browser (Edge, when I usually use Chrome), cleared my cache on Chrome, and even went into incognito Chrome. Nothing is working. Please help, I've got a few messages from Public Mobile being like could not renew plan as card was declined, but I can't get into my account and actually update it.

Thanks in advance!

[BKNS27]

@catgrey 

The self serve website is up and running so try login.

[computergeek541 · Accepted solution]

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@catgrey wrote:

Hello,

I wanted to go login and update my credit card info, but apparently the site is unavailable/down for maintenance the moment I enter my email and password? I've already tried another browser (Edge, when I usually use Chrome), cleared my cache on Chrome, and even went into incognito Chrome. Nothing is working. Please help, I've got a few messages from Public Mobile being like could not renew plan as card was declined, but I can't get into my account and actually update it.

Thanks in advance!

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When the site is down, all you can do is wait. Please try again at another time.  I can confirm that Self Serve isn't working (for anyone).