01-12-2017 02:09 PM - edited 01-04-2022 01:25 PM
I've got the right email and password but no matter what browser or device I use I always get this:
Figured it might just be some kind of maintenance issue but it's been like this for a week and I'd rather have this sorted out before I really need to use my selfserve stuff.
Solved! Go to Solution.
05-04-2017 11:28 AM
hi
i have the same problem what can i do ?
tks
Mario
01-23-2017 03:18 PM
After following the PM'd instructions and following up I've got access to my self serve again!
01-15-2017 04:10 PM
I've tried switching languages and I've been waiting to see if it would sort itself out much longer than a day.
I've sent a PM with the relevant info.
01-15-2017 10:22 AM
01-15-2017 01:26 AM
01-12-2017 04:40 PM
Hey @crabblesnapple,
Thank you for raising concern with us!
If you're still unable to access your account after clearing your cache/cookies, please send me a private message including your phone # and PIN#. I'll submit a ticket to technical team 🙂
I look forward to your reply,
Mary
01-12-2017 04:36 PM
Just send a PM to one of the mods and they will have it looked at by a back-end tech.
01-12-2017 03:43 PM
01-12-2017 02:16 PM
@crabblesnapple Send a private message to the mods with all your info, get you fixed up quicker that way.