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Can someone let me know how to email a moderator?

Maggiebai4458
Great Neighbour / Super Voisin

@CS_Comms My account is locked for more than one day, I need to get connected with a moderator or customer support to find my account number. Any suggestions? Thank you.

3 REPLIES 3

LitlLdy
Mayor / Maire

@Maggiebai4458 , my account # was included in my welcome email but I am not sure if they include it anymore!

Since theres still an extended wait time to get a response back from CS_Agents include as much information as you can to identify yourself ( example: your full name, email address, phone number & pin#) & exactly what you need from one to make the process go faster when you send the message.

mojorising
Deputy Mayor / Adjoint au Maire

To contact a CS Agent directly, use the link below. Please note that there is a backlog at the moment and it may be several hours for a reply to your message.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

fujiyama
Deputy Mayor / Adjoint au Maire
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