Can recieve messages or sent to people who are with Bell

[jessvardy11]

So I switched to public mobile from Bell and now I can not recieve and people aren’t recieving my text messages who are with Bell. 

[jessvardy11]

Okay thanks for your help!

[NDesai]

---

@jessvardy11wrote:

I switched over on Wednesday 

---

Try using another texting app like Textra and see if it makes a difference. If not, send a private message to the mod team as mentioned above. 

[Anonymous]

@jessvardy11, All other carriers' texts are going through?  When did you set up your account.  Was it just recently?

If it was working, and suddenly stopped, you would need to send a private message to the moderators team so that they can investigate at the account level.  They are gone for the night, but will be back online at 9AM(est).

Click here to send them a private message.
You can find information regarding the moderators team by following this link.

[jessvardy11]

I switched over on Wednesday 

[NDesai]

@jessvardy11 When did you make the switch? If just did it and ported your number, give it some time to process. If its been a few hours and your old sim is not working, try using another texting app and see if you are able to receive and send text.