cancel
Showing results for 
Search instead for 
Did you mean: 

Can not create an account for self serve.

robottv
Great Neighbour / Super Voisin

Question about creating an account.

When I enter my cell phone number, below messages shows.

 

"The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here."

 

Do you have to purchase a sim card first?

Please advice.

 

Thanks

 

Eric

3 REPLIES 3

Acekiller
Deputy Mayor / Adjoint au Maire

Someone may have used your phone number to register an account

Wafik
Model Citizen / Citoyen Modèle

@robottv yes, you do need to activate a SIM first.  The self-serve account setup is part of the activation process that you can find here.

 

https://activate.publicmobile.ca/

xCameron94x
Mayor / Maire

Yes you need to purchase a sim card first and then need to activate a sim 

Need Help? Let's chat.