08-22-2017 11:22 AM - edited 01-04-2022 02:33 PM
Question about creating an account.
When I enter my cell phone number, below messages shows.
"The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here."
Do you have to purchase a sim card first?
Please advice.
Thanks
Eric
08-24-2017 09:25 AM
Someone may have used your phone number to register an account
08-22-2017 11:44 AM
@robottv yes, you do need to activate a SIM first. The self-serve account setup is part of the activation process that you can find here.
08-22-2017 11:26 AM
Yes you need to purchase a sim card first and then need to activate a sim