03-21-2026 03:09 PM - last edited on 03-21-2026 03:14 PM by computergeek541
03-21-2026 03:12 PM
@Jim66 You need to use the public mobile app to activate not website , have you tried the public mobile app to activate yet ?
03-21-2026 03:10 PM
If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
