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Can I get my special offer back

Erum78
Great Neighbour / Super Voisin

If I cancel or unsubscribe my subscription for a month and then resubscribe, will I be able to get the same limited time offer $27/4G 20GB plan, or will I need to choose a new plan?

4 REPLIES 4

kb_mv
Mayor / Maire

@Erum78 Unsubscribing for a month will NOT affect your plan. If you don't pay, on renewal the plan will stop working. You will have 90 days to manually make a payment. It will be the same plan that you had before you unsubscribed. If you change plans, it is a different story. Chances are you will not be able to go back to the cheaper plan if you temporarilly chose a higher priced one.

ORNGNBLK
Model Citizen / Citoyen Modèle

@Erum78  if you really love your plan for its value, and your only intending to walk away for a month, you can toggle auto pay off to unsubscribe for the 30 days and then switch it back when your ready. You won’t lose the plan or your number in this scenario. Hope this helps

BKNS27
Mayor / Maire

@Erum78 

If you unsubscribe your current plan for 30 days, you can resubscribe your current plan. If you let it lapse for more than 90 days then your account will be closed, the SIM will no longer work and you will loss your number.

funpig1
Model Citizen / Citoyen Modèle

@Erum78 

Sorry. If you cancel your plan, you can only choose a new plan when you come back.

In your case, for $2 more at $29, you would get same 20GB, plus faster 5G, US and Mexico roaming and 100 international long distance minutes.

Edit:  I may not have fully understood your question regarding "cancel". If you "unsubscribe" for a month, you will still retain whatever plan you were already on. If the purpose of unsubscribing is to save money, You should unsubscribe just before your renewal date. For example, if you have already paid and then you unsubscribe the day after your renewal date, your plan and paid money will still continue to be used up. You only save money if you unsubscribe before your renewal date. (And make sure you reactivate your account within 90 days to prevent your account from being permanently deactivated.)

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