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Can I call a 1-800 toll free number if I am on a province-wide plan?

Umchen
Great Neighbour / Super Voisin

Can I call a 1-800 toll free number if I am on a province-wide plan?

5 REPLIES 5

bridonca
Model Citizen / Citoyen Modèle

I tried to call with my calling plan from another Canadian Telco.  I could not get through, does not like my calling area.  However, it worked with my US google voice number.  If I were to guess, this 1800 number does not accept calls from non US numbers.

It still would need to be a local 1-800 number

Depending on what you are trying to call, a 1-800 number can be designated as US only, North America only, or Canada only

 

Strangely Canada only is more expensive than North America only (???)


@yg1 wrote:

I am on a province-wide plan

 

PLUS I happen to have purchased 200 minutes long distance bundle

 

Impossible to call 1-800-344-3370

 

Someone please explain why or can someone fix this for me please?


Purchasing a long distance add-on has no effect on making toll free calla.  Likely, that company isn't accepting calls from outside of the U.S. to that toll free number.  In those types cases, there's nothing to fix as it's a choice by the company who set up that phone number.

yg1
Good Citizen / Bon Citoyen

I am on a province-wide plan

 

PLUS I happen to have purchased 200 minutes long distance bundle

 

Impossible to call 1-800-344-3370

 

Someone please explain why or can someone fix this for me please?

Martin
Legend
Legend
Hello,

Yes, you can.

Cheers.
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