03-28-2022 11:40 PM
Hi there, hoping somebody can help!
Background:
Sometime this afternoon my calls started going straight to voicemail and texts are extremely delayed. I work as a therapist so this is challenging to deal with as I see clients through the day and people buzz up through calling my phone which is now going straight to voicemail and that notification, along with any texts they send are extremely delayed (by a few hours).
What I have attempted:
Thank you for any help that can be provided
Solved! Go to Solution.
03-28-2022 11:57 PM
@JoyLuck @JL9 @darlicious thank you so very much!!!! My apologies for missing that thread when I searched before, I think I was feeling a bit frantic! Much appreciation for your time!!!🌻
03-28-2022 11:47 PM
Please keep us updated on this and if the reprovision is successful in resolving it.
03-28-2022 11:45 PM
Thank you so much! I totally missed that thread!
03-28-2022 11:45 PM
Are you in Southwestern bc? Try toggling airplane mode on/off. Do you have another phone you can put your SIM card in? If so...do so and reboot phone. Then put the SIM card back in your phone and reboot.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-28-2022 11:43 PM