Botched number porting.

[wet-pants]

Trying to switch to public. The number porting has been messed up. I've contacted the service  provider and they advised no number transfer has taken place.

[hTideGnow]

hi @wet-pants 

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[Handy1]

@wet-pants  And @coreym  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[coreym]

I have the same problem. My phone is showing two sim cards like I am still linked to my old provider. And I cannot call certain people (specifically the members of my family that also tried to switch to Public Mobile). Text and data are not working. And it is impossible to contact any customer service. It has been two days since we switched. Starting to regret switching.