cancel
Showing results for 
Search instead for 
Did you mean: 

Bonus data?

mom13
Great Neighbour / Super Voisin

My kids always get texts saying that have x gbs of bonus data but I never ever do.  What gives?  We have identical plans. 

Thx

3 REPLIES 3

mom13
Great Neighbour / Super Voisin

Oh and I have the 50gb plan

mom13
Great Neighbour / Super Voisin

Thanks I thought I may have blocked them but no.  I don't ever get any texts from them tho, maybe I'll try to sort that out.

@mom13 

what plan do you have? 

do you usually get text offer from Public Mobile?  I am not sure if you block all text from Public Mobile by mistakes.  Check the block list and see if you blocked "4013" 

and you can also check with Public Mobile Customer Support to confirm if they have tried to send you a code.   Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account.  Select Start a Chat to begin:
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre