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Billing/plan

Cindymarie
Good Citizen / Bon Citoyen

Hi the first two months my plane was good i paid $52 for unlimited calling with 2g but last month and this month ive paid over $80 just to get my phone turned back on what is going on and how do i get my money back

34 REPLIES 34

krazykiwi
Mayor / Maire

@Cindymarie wrote:

Hi the first two months my plane was good i paid $52 for unlimited calling with 2g but last month and this month ive paid over $80 just to get my phone turned back on what is going on and how do i get my money back


What do you mean by "turned back on"? Did you let the plan expire?

 

Cindymarie
Good Citizen / Bon Citoyen

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hairbag1
Mayor / Maire

You'll have to investigate and report back here. What plan did you originally sign up to ?

will13am
Oracle
Oracle

@Cindymarie, what plan are you on?  If you don't change the plan, each renewal should be the same price.  Can you post the payment history so we can help with assessing the payments and cost. 

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