Billing overcharging

[Vgf]

Over past several months my bill has not reflected the AutoPay $2 off/month. Please rectify with explanation.

[hTideGnow]

hi @Vgf 

which province you are at?  You might see a higher bill in the last couple months due to the new E911 charge

https://www.publicmobile.ca/en/get-help/articles/911services

[Chalupa_Batman]

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@Vgf wrote:

Over past several months my bill has not reflected the AutoPay $2 off/month. Please rectify with explanation.

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Public Mobile has discontinued the old autopay discount of $2 per month as of May 2024, replacing it with a new Public Points system.