Bill receipts

[Frank24]

How do I download bills from Public Mobile from more than a year ago?

[hTideGnow]

hi @Frank24 PM only keeps 12 month bill for download.  For over 12 months, please ask PM agent to help 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Sansan]

For more than 12 months you need agents help. You need to use the chatbot to create a ticket.