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Bell porting problems

westcoastandrew
Good Citizen / Bon Citoyen

Hi everyone!

 

this is my first time with public mobile and I've had a problem with porting my number with bell. It seems like this isn't a unique problem, but I'm able make calls, texts and use data but not recieve incoming  calls.  When I went to my account to try to port my number again, it came up with an error saying to contact for help. I'm stuck and I don't know what to do ://

 

any help would be greatly appreciated! 

6 REPLIES 6

Rockdaddy22
Retired Oracle / Oracle Retraité
Hopefully everything's ok now, you'll be so happy with PM 🙂

*Not sure how to send me or see private messages? Click here 

 

@westcoastandrew 🙂

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Pier
Deputy Mayor / Adjoint au Maire

Hello!

Sorry for the problem, it won't last. Could you please send a private message with your new and the number you want tort out from bell to Mary_M or Shazia_K? One of them will assist you asap. Be patient and welcome on board. 

 

@Mary_M or @Shazia_K please look into that problem as quickly as you can; like a flying bed... Yes.

 

 

Yours,

 

 

 

 

Mary_M
Retraité / Retired
Retraité / Retired

Hey @westcoastandrew

 

Welcome to Public Mobile !

 

If you need any assistance porting your number, can you please send it to me by private message? Also include your Bell account number.

 

Thank you,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

westcoastandrew
Good Citizen / Bon Citoyen

Hey there, thanks for your help! I have a dumb question. How do you PM people on here? 

etsat
Good Citizen / Bon Citoyen

Looks like an incomplete port. You could wait a while and see if it resolves itself, or PM @Shazia_K or @Mary_M to fix the problem.

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