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Autopay

Tamimalnaser
Good Citizen / Bon Citoyen

I transfered my number to another provider and now I can't access my account to delete the autopay , what should I do ?

2 REPLIES 2

Anonymous
Not applicable

@Tamimalnaser wrote:

I transfered my number to another provider and now I can't access my account to delete the autopay , what should I do ?


Indeed it shouldn't be a worry but there have been sporadic reports of people continuing to get charged. Although I haven't seen that kind of complaint in a while now.

All you can do is contact the moderators to confirm that autopay is off, credit card removed and that the account is closed.

kb_mv
Mayor / Maire

@Tamimalnaser No worries, once your number is successfully ported/transferred to another provider, your account here is automatically closed.

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