Autopay reward

[PMuser2021]

I pay automatically from the bank every month. Why didn't I get 2 yuan reward?

edited by computergeek541: removed mailing addresss and changed title

[esjliv]

@PMuser2021 ,

If you are showing this at the bottom of your Self Serve account under the Overview TAB then you should be getting the $2 reward. Do you see you are registered?

IF yes to above, then check your Payment History? It will list the $2 reward:

IF you are registered, but do not see the $2 in your payment history then contact the Moderators about this: https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

[HALIMACS]

@PMuser2021 

Do you have auto pay set up using a valid payment method?

You need it to receive the $2 autopay discount each cycle. 

Here's how to set it up:

https://publicmobile.ca/en/bc/get-help/articles/set-up-autopay

[computergeek541]

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@PMuser2021 wrote:

I pay automatically from the bank every month. Why didn't I get 2 yuan reward?

Do you have a Visa or Mastercard Debit card saved in your account?  Please remember that sale taxes are added on top of the advertised plan prices.  Please do not post do post information such as your name, address, andd phone number.  I also suggest contacting the moderators to have your username changed.