@Daniatahat
Public Mobile's policy, and indeed that of all prepaid subscribers, is there are no refunds.
However, you could try your luck with the customer support staff.
If you're wanting to resume services when you return (if you are returning to Canada), you could also switch to the $15 plan to save money. Then let the service expire, set a reminder for 85 days from then, and resume again on the same $15 plan. Do this every 90 days as a way to 'park' your number.
To contact a Customer Support Agent, send a private message to Customer Support Agent by clicking here. You’ll need to be logged into your Community account for the link to work.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.
