I set up my account to be automatically paid from my credit card a few weeks back. Today was the day for it to come out, but my public mobile account now says expired and it didn't get paid....and yep my credit card has anough money on it... Unsure why this is happening.
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Good morning @Moth
Thank you for informing us of this!
This is actually a known issue, but easily rectifiable 🙂
Can you kindly send me your phone number by private message?
Don't worry this is known issue where your account will say expired on the day of renewal. But all should be well by the morning.
@7789849803 that expiry status on the day of renewal still didn't get fixed yet...so i m pretty sure thats the issue for OP...
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.