01-30-2019 06:33 PM - edited 01-05-2022 06:35 AM
Hi, please see the attachment. (I have two lines btw)
My auto-renew is moving most month up by 1day. is that due to 30 vs 31 days months? So Feb with 28 days should push that out?
here my auto-renew days, you see withdraw day is moving up.
15/01/2019
16/12/2018
16/11/2018
17/10/2018
17/09/2018
18/08/2018
is that expected?
Solved! Go to Solution.
01-30-2019 06:38 PM - edited 01-30-2019 06:39 PM
Service Terms between You and Public Mobile
As you read through these Service Terms, please note that:
"Month" means the thirty day period from the purchase of a rate plan to the expiry of service on that rate plan, and does not vary with the length of calendar months;
https://publicmobile.ca/pdfs/Public_Mobile_Terms_of_Service.pdf
01-30-2019 06:37 PM
PM plan has 30 days per cycle - not monthly. This the reason why your renewal date is 1 day earlier for the month with 31 days.
01-30-2019 06:36 PM - edited 01-30-2019 06:37 PM
Yes that's normal @Tilo because the renew date in every 30 days and not every month...so the date will change every month