10-12-2022 09:48 PM
My visa debit worked and then stops working? There’s no new information on the card that would require a stoppage. This has happened before. I updated the card information and submitted it, it worked for a few days and stopped again.
10-13-2022 01:37 AM
@HALIMACS wrote:Try entirely removing the card.
Try entirely removing the card.
There isn't any way for a customer to do that from inside Self Serve.
10-12-2022 10:01 PM
@Randy1302
Log out of self serve.
Clear system cache and cookies.
Open incognito tab.
Setup autopay again using the same card.
10-12-2022 09:57 PM
What "stopped" @Randy1302
The Visa card, or your service
