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Auto pay is not working

niki777
Great Neighbour / Super Voisin

I am looking for the Moderator regarding my plan. My Auto pay is not working and it keeps saying it's not due until the next day. It is due on May 5 and now it's changed to May 7, what's wrong with the payment?

Can someone contact me? 

3 REPLIES 3

Jackhyf63
Town Hero / Héro de la Ville

If your service not working please send a private message to the Moderator Team so that they can look into your account.

Anonymous
Not applicable

@niki777 wrote:

I am looking for the Moderator regarding my plan. My Auto pay is not working and it keeps saying it's not due until the next day. It is due on May 5 and now it's changed to May 7, what's wrong with the payment?

Can someone contact me? 


If your services are still working then leave it alone. It's probably being slow to do the renewal.

NDesai
Oracle
Oracle

@niki777 Looks like you will need to send a private message to the Moderator_Team and they will get in touch with you shortly.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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