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Authentication Portal Down?

EWS
Great Neighbour / Super Voisin

Wanted to purchase a US Roaming plan but couldn't get authenticated ("This page is down or unavailable for maintenance.") 

 

Upon refresh it keeps going back to the "page down or unavailable message."

 

 

2 REPLIES 2

maximum_gato
Mayor / Maire

@EWS 

Self serve is back up and running.

Patchio
Model Citizen / Citoyen Modèle

@EWS 

Yes, the self-serve My Account is down. When you get that particular message, it means the self-serve My Account has been taken offline due to overnight maintenance, which wouldn’t be an issue if there was some way a PM user could figure this out without having to log into their account before they get that message. 

 

It should hopefully be back up and running by around 9 AM.

 

You should also remove or edit the image that you added to your post, since it contains someone's name from the Signal app.

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