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Alcatle Linkzone MW41NF looses profile

JGaspar
Great Neighbour / Super Voisin

Hello all, i have a Alcatel MW41NF, that altough configured with a profile and set as default, with no apparent reason every one or two days it looses profile and performs something like an auto reset and profile goes back to NULL and saved profile disapears. I do use it on several countries (US, CAN and Europe) .

Does anyone knows how to fix this to avoid the need to create a new profile every 2 days? 

5 REPLIES 5

JGaspar
Great Neighbour / Super Voisin

iPad

Community_QA
Model Citizen / Citoyen Modèle

@0077 wrote:

@JGaspar 

reset network settings and  Changing APN Settings

and reboot phone,

 

or try to do factory reset.

 


@0077   you know what you are talking about?  PHONE? 

JGaspar
Great Neighbour / Super Voisin

Exactly, i will try as described to see if it works in my case. Thank you

softech
Oracle
Oracle

@JGaspar   

 

Please note the APN profile name CANNOT contain a space.

 

Also make sure it is disconnected before you change the APN 

 

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