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Added the wrong add-on twice!

Joshtav
Great Neighbour / Super Voisin

Hi.  I ran out of data on my 40$ a month plan so I wanted to add a quick GB of data and chose to do so by add-on. I'm here in Canada and not sure why but I added a us roaming,,,etc.   How do I cancel this ?

2 REPLIES 2

softech
Oracle
Oracle

@Joshtav  you have another post about this.

 

if you can wait, you can try to open a ticket with Mod and request them change the Addon for you.  The mods are usually very nice and they might help

 


@Joshtav wrote:

Hi.  I ran out of data on my 40$ a month plan so I wanted to add a quick GB of data and chose to do so by add-on. I'm here in Canada and not sure why but I added a us roaming,,,etc.   How do I cancel this ?


Was this a system error, or are you say that you made a mistake?  There isn't any way for you to cancell and add-on yourself, and add-on purchase sales are actually final. However, please open a ticket with the moderators to see what they have to say by going to:   https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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