I bought an add on but it didn't apply can someone tell me why?
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@am7777 did you add the funds in your self serve account and then go to purchase add ons and buy it?
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@am7777 wrote:I bought an add on but it didn't apply can someone tell me why?
Buying add-on is a 2 steps process. First adding fund to your account. Then, purchase the add-on with the available fund in your account.
Is the add-on fund added to your available fund?
If yes, you have done the first step. Now, purchase your add-on.