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Add ons US

MJayel
Great Neighbour / Super Voisin

Why am I not being given an option to purchase talk and text for the US?  My previous purchase expired .  Thank you! 

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @MJayel 

 

did you already buy and only see the fund there in Available fund?  if the last talk/text US just expired, you will need to wait 24 hours or you can ask support to help you to re-buy

Submit ticket with CS agent here:

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@MJayel  You need to wait 24 hours after the first one ends to re by the same US roaming add on . Or pick a different US roaming add on . Or you can get  support to apply the same US add on for you back to back with out the wait . Silly I know but it’s a known glitch with re buys 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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