08-18-2023 07:12 AM
Why am I not being given an option to purchase talk and text for the US? My previous purchase expired . Thank you!
08-18-2023 09:44 AM
HI @MJayel
did you already buy and only see the fund there in Available fund? if the last talk/text US just expired, you will need to wait 24 hours or you can ask support to help you to re-buy
Submit ticket with CS agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-18-2023 07:28 AM - edited 08-18-2023 07:28 AM
@MJayel You need to wait 24 hours after the first one ends to re by the same US roaming add on . Or pick a different US roaming add on . Or you can get support to apply the same US add on for you back to back with out the wait . Silly I know but it’s a known glitch with re buys
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437