Add-on without a subscription plan?

[Neli]

I am travelling in Canada and US and got a subscription plan that ends tomorrow. Now I am in the US before flying back home on Thursday and want to ask if I can buy add-on only without renewing my whole plan for 3 days only.

[Neli]

Thanks all for your responses!

[softech]

@Neli 

PM is prepaid provider and they don't usually provide refund.  You can try to ask, but from what I know, at most they will just reverse the transaction and leave the fund as a credit on your account.   you can message them here

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

[Neli]

is it pissible to get a refund for the add-on? unfortunately just got one 😞

[softech]

@Neli 

no you can't.

All add-ons will only work with an active subscription plan.  So, you will need to renew your subscription

[computergeek541 · Accepted solution]

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@Neli wrote:

I am travelling in Canada and US and got a subscription plan that ends tomorrow. Now I am in the US before flying back home on Thursday and want to ask if I can buy add-on only without renewing my whole plan for 3 days only.

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Sorry, but add-ons cannot be used without an active plan.