a month ago - last edited a month ago
I am travelling in Canada and US and got a subscription plan that ends tomorrow. Now I am in the US before flying back home on Thursday and want to ask if I can buy add-on only without renewing my whole plan for 3 days only.
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a month ago
Thanks all for your responses!
a month ago
PM is prepaid provider and they don't usually provide refund. You can try to ask, but from what I know, at most they will just reverse the transaction and leave the fund as a credit on your account. you can message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
a month ago
is it pissible to get a refund for the add-on? unfortunately just got one 😞
a month ago
no you can't.
All add-ons will only work with an active subscription plan. So, you will need to renew your subscription
a month ago
@Neli wrote:I am travelling in Canada and US and got a subscription plan that ends tomorrow. Now I am in the US before flying back home on Thursday and want to ask if I can buy add-on only without renewing my whole plan for 3 days only.
Sorry, but add-ons cannot be used without an active plan.