7 hours ago
7 hours ago
@Aj30 wrote:I checked the usage in PM add on usage
tad confused now. check the usage in the add on usage or the app usage?
7 hours ago
@Aj30 wrote:I checked the usage in PM add on usage
then ask PM to check. Use the steps I provided above
7 hours ago
I checked the usage in PM add on usage
7 hours ago
if the wrong usage is showing on the app, make sure you click on Usage Breakdown on the main app page and it will show you the actual addon usage
if it still showing wrong, ask Pm to check. You can open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
7 hours ago
Hey @Aj30
Data updates 2 times daily. Sometimes website and app are incorrect. Go to browser settings, clear cache history and cookies. Restart browser and you should get a close to more accurate reading minutes last few hours or so.