06-13-2023 10:38 PM
Hi I am having problems with activation I have money on my card but it keeps saying payment fails
06-14-2023 12:26 AM
No it’s a visa debit
06-13-2023 10:53 PM - edited 06-13-2023 10:54 PM
@@Diet make sure your credit card wasn’t charged if not try again on and do so in private mode incognito mode . Also if it failed on website try the app I ran into that problem today myself and when I did it in that app payment when thru . If you have been charged put SIM card in phone and reboot the device
06-13-2023 10:45 PM - edited 06-13-2023 10:46 PM
@Lyler2012- First, check your credit card to see if a payment actually went through. If not, retry activation with your browser in incognito/privacy mode. Is this a prepaid card?