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Activation

Lyler2012
Great Neighbour / Super Voisin

Hi I am having problems with activation I have money on my card but it keeps saying payment fails 

3 REPLIES 3

Lyler2012
Great Neighbour / Super Voisin

No it’s a visa debit 

Handy1
Mayor / Maire

@@Diet make sure your credit card wasn’t charged if not try again on and do so in private mode incognito mode . Also if it failed on website try the app I ran into that problem today myself and when I did it in that app payment when thru . If you have been charged put  SIM card in phone and reboot the device  

abtest
Model Citizen / Citoyen Modèle

@Lyler2012- First, check your credit card to see if a payment actually went through.  If not, retry activation with your browser in incognito/privacy mode.  Is this a prepaid card?

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