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Activation

Lec
Great Neighbour / Super Voisin

We opened an account for my wife a few weeks ago and paid for a subscripton.  The SIM card arrived today but I can not activate the card and phone.   I have had a lot of trouble signing in.   However when I did get in the system asked me to select a subscription.....which I had done when I opened the account.

Can you help me get connedted please

2 REPLIES 2


@Lec wrote:

We opened an account for my wife a few weeks ago and paid for a subscripton.  The SIM card arrived today but I can not activate the card and phone.   I have had a lot of trouble signing in.   However when I did get in the system asked me to select a subscription.....which I had done when I opened the account.

Can you help me get connedted please


Was the Public Mobile smartphone app used.  Activation can only completed using the app (not the website).

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