cancel
Showing results for 
Search instead for 
Did you mean: 

Activation

Vozikova
Great Neighbour / Super Voisin

Good afternoon,

 I have a question: Last week I subscribed and created an account using email: xxxxxxxxxxxxxxxxx@xxxxxxxxxxxx. I ordered a physical SIM card. Today I received that card but I can’t login because I accidentally removed my Gmail account completely and I cannot recover it. So, now I created a new account using email : xxxxxxxxxxxxxxxxxxxxxx. The question is: how to activate the SIM card using new account? 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Vozikova 

ask PM to sort out the situation for you.  You can submit  ticket by direct messages  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours (but it is late now, so they will reply tomorrow morning),  please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

Need Help? Let's chat.