05-23-2025
11:17 PM
- last edited on
05-24-2025
12:30 AM
by
computergeek541
Good afternoon,
I have a question: Last week I subscribed and created an account using email: xxxxxxxxxxxxxxxxx@xxxxxxxxxxxx. I ordered a physical SIM card. Today I received that card but I can’t login because I accidentally removed my Gmail account completely and I cannot recover it. So, now I created a new account using email : xxxxxxxxxxxxxxxxxxxxxx. The question is: how to activate the SIM card using new account?
05-23-2025 11:20 PM
hi @Vozikova
ask PM to sort out the situation for you. You can submit ticket by direct messages
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours (but it is late now, so they will reply tomorrow morning), please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage