Activation

[Sina90]

Hi,

I started to activate my new SIM card and I've chosen the number but the code is not coming to my number is not working. What should I do?

[Sina90]

Thank you. The problem has been solved. 😁

[Sansan]

Hey @Sina90  is there an option to resend code by email?

If not you have to get public Mobile to help.

Create a ticket at the link below 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Or if you encountered difficulties use rhe next link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

but you have phone service now?? or not connected at all??

you cannot open ticket with Chatbot at this point, so just message PM for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437