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Activation

Sina90
Great Neighbour / Super Voisin

Hi,

I started to activate my new SIM card and I've chosen the number but the code is not coming to my number is not working. What should I do?

3 REPLIES 3

Sina90
Great Neighbour / Super Voisin

Thank you. The problem has been solved. 😁

Sansan
Mayor / Maire

Hey @Sina90  is there an option to resend code by email?

If not you have to get public Mobile to help.

Create a ticket at the link below 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Or if you encountered difficulties use rhe next link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Town Hero / Héro de la Ville

but you have phone service now?? or not connected at all??

you cannot open ticket with Chatbot at this point, so just message PM for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.