06-16-2023 10:44 AM
I try to activate a new account, but I couldn’t proceed payment. I tried with different credit cards, but still not working. It says payment failed. Try again or try a different method of payment. Don’t know what to do. Can anyone help with that?
06-16-2023 12:16 PM
@Kumki I also had the same problem last night. It worked for me after I retyped my postal code with capital letters and a space (eg. A3S F5G).
06-16-2023 11:11 AM
@Handy1 wrote:@Kumki I had same issues 2 days ago on website , then I tried on new PM app and payment went thru
@Kumki I had same issues 2 days ago on website , then I tried on new PM app and payment went thru
+1 with using the app. I referred a friend that used the app to activate a physical SIM card, totally uneventful.
06-16-2023 11:02 AM
06-16-2023 10:49 AM
@Kumki first make sure PM has not charged you yet
Then try again using Incognito mode if you have been trying on browser.
If you have been trying on app, uninstall and reinstall it and test again
