04-04-2026 01:59 PM
I'm attempting to be a returning customer but I'm having activation issues.
I need an agent to contact me.
04-04-2026 02:22 PM
Paid, got Sim card, went to activate after I input my info for transferring phone number, hit start, and at the final step it fails activation. Just says contact support, so I'm here. Also sent a message, thanks.
04-04-2026 02:03 PM
@kchubs12 at what step you are having issue?
If you had not make a payment yet, try using a different email address to create another account to subscribe
If you already made payment, reach out to PM CS agent bu direct message
Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
