10-31-2016 01:47 PM - edited 01-04-2022 03:50 PM
I received my Public Mobile sim card and tried to activate it. However, every time I get to the last stage (credit card payment) and hit submit, an error appears stating:
"Sorry, we are unable to process your credit card request. Please ensure your credit card details are entered correctly and try again. If you continue to experience problems, please contact your credit card provider for more information."
I read in the community forum that it may have something to do with the apartment number in my address, but I tried many many combinations to no avail. I also ensured that the address I entered matches exactly with that on my credit card. Does anyone know how I can get around this issue and successfully activate the sim card?
Thanks.
10-31-2016 04:00 PM
Hey there Did you tried to send a private message to our moderators.
Apparantely @Shazia_K is online and might help you out 😉
10-31-2016 03:00 PM
I've been trying with an AMEX
10-31-2016 02:48 PM
What type of card are you using?