Activation failure
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08-30-2016 02:47 PM - edited 01-04-2022 03:09 PM
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08-30-2016 07:37 PM
I have sent you an message.
Thank you!
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08-30-2016 07:36 PM
Thank you!
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08-30-2016 04:24 PM
Hey @liuchentan
Sorry to hear that you received an error message during your activation. I can look into it and complete it for you, but I'll need some additional information.
If you still need assistance, please send me by private message your:
-SIM card #
-your name
-address
-email address
-alternate number
-if you want to port, or a new number
if it is a port, I'll need the phone # and account # associated.
Looking forward to your reply 🙂
Mary
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08-30-2016 03:37 PM - edited 08-30-2016 03:38 PM
You will need assistance from a moderator; @Shazia_K or @Mary_M.
You will need to send them some information by private message. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating.
I'm sure they will be with you within 24 hours.
Good luck.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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