Activation Problem - Freedom Mobile
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06-20-2017 08:16 PM - edited 01-04-2022 01:55 PM
I tried to activate my SIM card and port over my Freedom number. At the end of the activation process, it said some sort of error occured. I put the new sim card in my phone and registered an account. There is no plan on the account. I cannot select any plans. My expiry date for my plan is December 31, 1969.
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01-30-2019 10:50 AM
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01-30-2019 08:21 AM - edited 01-30-2019 09:59 AM
You can ask your question in a new subject @Mk1 here it will be easier and faster to have answers..
https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started
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01-30-2019 02:19 AM
Activation problem and when i use to activate and fill the sim number and phone number they said invalid phone number.
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06-20-2017 08:29 PM - edited 06-20-2017 08:31 PM
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06-20-2017 08:28 PM
Sorry not the expiry date. I meant the payment date.
I registered for automatic top-ups and it changed to June 30, 2017. It won't let me change my plan, even though I topped up for the correct amount.
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06-20-2017 08:25 PM
@garathe2 wrote:I tried to activate my SIM card and port over my Freedom number. At the end of the activation process, it said some sort of error occured. I put the new sim card in my phone and registered an account. There is no plan on the account. I cannot select any plans. My expiry date for my plan is December 31, 1969.
Wow this is one i havent seen yet
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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06-20-2017 08:18 PM - edited 06-20-2017 08:19 PM
It's a system glitch did you complete the activation process? Also when you insert a sim in your phone does it show public mobile or connected to pm.
You need a mod assistance
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* PM SIM card number
* Detailed explanation
Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...
What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"