Activating new account

[rleea]

Helping a friend activate a new account. message at Step 6 saying "Subscription Not Activated". I have my Public Mobile account and my email properly set up  My credit card has been charged for the subscription plan. Can you help me activate my plan please? Thank you in advance

[rleea]

Down loaded public app on phone. Entered Sim Card #. Goes through processing then gives message “activation failed” contact current provider… 

I did not have any issue transferring my account from same provider. 

[computergeek541]

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@rleea wrote:

Helping a friend activate a new account. message at Step 6 saying "Subscription Not Activated". I have my Public Mobile account and my email properly set up  My credit card has been charged for the subscription plan. Can you help me activate my plan please? Thank you in advance

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Are you using the Public Mobile website?  To complete activation, the Public Mobile smartphone app is required.