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Activating a new cell

BillMattsson
Great Neighbour / Super Voisin

How come I can not activate a new cell using my email address with a different account number?  This system will not let me use the same email address.  Is there a way around this?

 

3 REPLIES 3

liangc1020
Good Citizen / Bon Citoyen

If you have a new sim card to be acativated, please use a new email address for regestration. 

 

Do not confuse the old one, which makes things much easier. 

 

 

kb_mv
Mayor / Maire

@BillMattsson wrote:

How come I can not activate a new cell using my email address with a different account number?  This system will not let me use the same email address.  Is there a way around this?

 


@BillMattsson You can use an email alias. The easiest way to to do it is add or remove a period in your email address.

 

myname@somemail.com

my.name@somemail.com

 

Both addresses will get the email at the same account but satisfy the requirement for a "different" email for log n purposes.

 

Alternatively, some email providers like Google Gmail allow you to add a + in front of the @ sign in your address followed by whatever you like.

 

myname@gmail.com
myname+hername@gmail.com

 

Both emails will receive messages at the same account but again meet the requirements for a different email for log in.

BeachNBeer
Deputy Mayor / Adjoint au Maire

Sorry this is not possible.

 

One email address per sim per account. If you currently have an account you need to use a different email with a new sim to create a second account. If you had an old account in the past you need a different email with a new sim.

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