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Activated 40$ fall promo plan error with data

Ckram82
Great Neighbour / Super Voisin
Hi I am getting a "you are not subscribed to a cellular data service" message.

My plan states I have 12gb over 90 days.

Help please
4 REPLIES 4

Mary_M
Retraité / Retired
Retraité / Retired

Hey @Ckram82,

 

Don't hesitate to let us know if you need assistance 🙂 We would be more than happy to help!

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

X-Files
Model Citizen / Citoyen Modèle

 Check  your Self-Serve Overview , at My Add-Ons see how many Amount Used.

 

if It's not over limit then send a private message to a moderator. Good Luck!

Ckram82
Great Neighbour / Super Voisin
@will13am thanks

will13am
Oracle
Oracle

I suggest you send a private message to a moderator.  Otherwise, if you are going to use the public forum to communicate, tag a moderator to bring your issue to their attention quicker.  I will tag a moderator for you. 

 

@Shazia_K

Need Help? Let's chat.