Activate

[Birhan-11]

Could you please help me to activate my phone number and my phone number is 

edited by computergeek541: phone number removed

[geopublic]

@Birhan-11 

Public Mobile recommends to take the following steps if you need to port-in a number:

• Be sure to note the best practices below to ensure a smooth process:

1. Only the authorized account holder can transfer a number.
2. You cannot transfer numbers between Public Mobile accounts.
3. Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
4. Double check your old account info, as it needs to be correct in order for your number transfer to complete. Here’s the information you’ll need:

Have your  account number, name on the  account and your phone number ready. To complete your port-in request, click this link and type in “port request” to be put in touch with a Moderator. 

1 Bravo

[#3]

Public Mobile recommends to take the following steps if you need to port-in a number:

• Be sure to note the best practices below to ensure a smooth process:

1. Only the authorized account holder can transfer a number.
2. You cannot transfer numbers between Public Mobile accounts.
3. Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
4. Double check your old account info, as it needs to be correct in order for your number transfer to complete. Here’s the information you’ll need:

Have your  account number, name on the  account and your phone number ready. To complete your port-in request, click this link and type in “port request” to be put in touch with a Moderator. 

[esjliv]

Hi @Birhan-11,

Here's the site's info on how to activate:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Activate/ta-p/251824 

Make sure to use a referral code to receive $10 off your 2nd month's bill.

Welcome!

[Daps]

@Birhan-11don't post your phone number or other personal info here as this is a public forum and anyone can see it.

Here's pm activation instructions

1. How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2. How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Currently, number transfer option in self-servce is impacted by ongoing maintenance
https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-...

3. Use refer-a-friend code to save $10 https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

[RossN · Accepted solution]

@Birhan-11 hello are you trying to port your number  contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator type port request   check the envelope top right corner for a reply response time is 2 to 48 hours

[gblackma]

@Birhan-11 please use the 3 dots on the top right of your post to remove your phone number.  This is a public forum.  By activate your phone number what do you mean? Thanks. Are tou trying to transfer/ port your number over from another provider? Have you activated your SIM card yet?  Did you activate with a temporary cell phone number?  Activate and your service isn't working properly?  Did you port your number over? Welcome to PM.  Stay safe.