Activate sim and except a voucher

[Hounddog]

I just need help activating a new valid sim 

[BKNS27]

@Hounddog 

Sorry you can’t activate a new SIM with vouchers. You need to use a CC or debit card on the PM app to activate but you can use a reloadable CC from any gas station or grocery store.

 

[computergeek541]

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@Hounddog wrote:

I just need help activating a new valid sim 

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Are you a new customer? Newly activating customers cannot pay with a voucher.  Please send a private messgae to CS_Agent using the following link:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A customer support agent can open the new account for you in suspended status and then have the voucher applied to pay  for your plan.

[TheSterlinger · Accepted solution]

To change your SIM card number go to sign onto My Account. Click the drop down arrow click profile and scroll down. Find SIM card number and press the pencil icon. You can input your new SIM card number there.