Activate Account

[mariagiannakos1]

Hello

I need to activate my account and I know longer have access to the email I registered with and its the only option its giving me to verify my account. Can you help me with this? My phone number is xxxxxx

Thanks

Maria

[softech]

@mariagiannakos1   you need to change My Account to an email that you have access to.  But only PM support can help to make the change.

Open a ticket with them using "Forgot Password" type of ticket:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there