Account

[Nicks27]

How can I receive my account number

[hTideGnow]

hi @Nicks27 

you can find the account number on the Profile page after you login My Account

If you cannot access My Account, please use this link to submit a ticket using the same Community login credentials you are using now:    https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

[BKNS27 · Accepted solution]

@Nicks27 

Simply log into your account and under Account. It will show your account number, name and number.

[slusagm]

you need to login My Account or PM app and get it yourself.   You will see it under My Account -> Profile page or PM app -> Account page

if you cannot login for any reason, please ask PM to help.   Simply open ticket with PM using Expert Messaging.  Click the Orange Chatbot icon on the lower right to start, or use this link  https://widget.telus.tiia.ai/libs/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&lang=en&toggle=fal...
 (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )